StarCapture Anywhere - overview

StarCapture Anywhere provides multichannel customers and employees engagement. Capture data quickly, securely and accurately from any type of paper or electronic documents and transform the content into actionable insights at first touch point, either in your central office, from your customer’s home, a distributed local branch or from your mobile salesforce working remotely on smartphones or tablets.

Fuel-up your core business applications, workflows and data repositories with fresh data captured at first touch point and better engage with your remote workers, partners, suppliers and customers improving at the same time content access, user engagement and process interaction.

Business needs

• Collect data fast and accurate either from paper or electronic documents at first touch point;
• Accelerate core business solutions dealing with ever-increasing flow of data ( on paper and electronically) while reducing costs and company exposure;
• Reduce customer waiting time in every interaction point with fast and secure processes;
• Faster and better response to customer and business partner’s requirements;
• Increased mobile collaboration over the entire set of data while maintaining information governance;
• Reduce time for client authentication and for completing forms and documents;
• Reduce the number of paper records necessary for customer transactions and keep a clean and centralized record of customer or partner interactions;
• Automatically check the client with back-end apps reducing security risks associated with customer identity fraud and start personalized customer engagement processes;
• Fast document signing, legally binding;
• Shorter time for on-site and back office processing;
• Ensure complete chain of custody of the generated or received content.